1. Introduction

Thomas Anne Collectibles is committed to protecting the privacy of our customers, correspondents, and website visitors. This policy outlines how we collect, use, and protect personal information in accordance with the Australian Privacy Act 1988 and applicable privacy laws.

2. What We Collect

We collect personal information that you provide to us directly, including:

• ◆  Name and contact details
• ◆  Order, shipping, and payment information
• ◆  Enquiry details — purchases, consultations, corporate orders, or bespoke requests
• ◆  Website usage data collected through cookies and analytics tools

We do not collect sensitive personal information unless explicitly provided and consented to.

3. How We Use It

Your information is used to:

• ◆  Process and fulfil your order
• ◆  Respond to your enquiries and communications
• ◆  Send relevant updates, release notices, or communications where you have consented
• ◆  Improve our website and understand how it is used

We do not use your information for any purpose beyond what is described here without your consent.

4. Disclosure & Sharing

We do not sell or trade your personal information. We may share it only with:

• ◆  Trusted service providers acting on our behalf — shipping, payment processing, and platform services
• ◆  Regulatory or legal authorities where required by law

All third parties handling your information are bound to protect it consistently with this policy.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which maintains its own security standards. No electronic transmission can be guaranteed completely secure, but we take this responsibility seriously.

6. Access & Correction

You may request access to the personal information we hold about you, or ask us to correct it, at any time. Write to us at info@thomasannecollectibles.com.au and we will respond in accordance with applicable privacy laws.

7. Cookies & Analytics

Our website uses cookies and analytics tools to understand how visitors engage with the site and to improve the experience. No personally identifiable information is collected through these tools unless you have provided it directly. You may adjust cookie settings in your browser at any time.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Continued use of our site after an update constitutes acceptance of the revised policy.

9. Contact

For any questions about this policy or how we handle your personal information, contact us at info@thomasannecollectibles.com.au